Privacy policy

This policy explains how RAHA Systems collects and uses personal information through rahasystems.in.

What we collect

• Details you submit in the quotation form: name, company, phone, email, city, GSTIN and your requirement.
• Messages you send us by WhatsApp, phone or email.
• Basic, anonymous usage statistics (pages viewed, device type). We do not use advertising cookies.

How we use it

• To respond to your enquiry and prepare quotations.
• To process orders, deliveries, invoices and warranty claims.
• To meet legal and tax obligations, including GST record-keeping.

We do not sell or rent your personal information. We do not send marketing messages without your consent.

Who we share it with

Only with service providers who help us run the business — for example hosting, email and messaging providers, delivery partners and manufacturers (for warranty claims) — and with authorities where the law requires.

How long we keep it

Enquiry records are kept for up to three years. Invoices and order records are kept for the period required by tax law.

Your choices

You can ask us to access, correct or delete your personal information, or withdraw consent, by emailing sales@rahasystems.in. We will respond within 30 days.

Contact

RAHA Systems, Hyderabad, Telangana. Email: sales@rahasystems.in